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Delivery & Packaging

Partial Deliveries

Our aim is to ship all items within one working day of payment being cleared. Items are in most cases despatched via a courier service, unless other arrangements are made. Collection by the courier is usually next day and delivery usually takes 2 - 3 days from when collected. CSPservices are not responsible for non-achievement of delivery times. We have the right to make partial deliveries, as long as they do not cause unreasonable hardship for the customer. When partial shipments are made, additional shipping costs will apply only when prior agreement has been reached & in most cases will be born by CSPservices.

Packaging & Delivery costs

All items are packed dependant on the item and the destination. The prices shown for delivery are based on the total weight of the item/s including the packaging, therefore the weight quoted by the manufacturers is of the item without packaging please allow an average of 150 - 200g for most items when calculating your own charges. Due to increased costs of Royal Mail most of our deliveries are now via courier. If you wish a faster delivery via Royal Mail please contact us before payment is made so we can obtain a quote.

Delivery addresses

CSPservices will not be held responsible for charges incured due to wrong or incomplete addresses being supplied by the buyer or the Delivery Service being unable to obtain a signature (where required) resulting in items becoming undeliverable. The buyer will be informed of undeliverable items that are returned to CSPservices, they will remain the property of the buyer and the buyer will be responsible for any re-delivery costs. After 72hrs and in the absence of any instructions from the buyer, items held on behalf of the buyer will attract storage charges based on volumetric weight which the buyer will be liable for. When the buyer pays through Paypal CSPservices will only ship to the address supplied by Paypal.

Collections

Buyers are welcome to collect from CSPservices premises by prior arrangement if collect in person is selected as a postage option an email must be sent or an email stating contact details so arrangement can be made for a mutually suitable date & time. This information must be sent within an hour of placing the order otherwise the order will either be put on hold or an appropriate postal rate selected & charged.

 
 
 
 
 
 
 
 
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